【超大城市的市民诉求如何得到妥善解决？】中国古人曾以水比喻人民，以船比喻执政者，一方面强调执政者依靠人民力量的重要性，另一方面也强调执政者需尊重民情民意，执政为民。北京是一个拥有2000多万人口的超大城市，如何回应多样化的市民诉求是这个城市必须直面的问题。2019年起，北京将全市16个区、343个街乡、65家市级部门和49家承担公共服务职能的企事业单位全部接入12345市民服务热线平台系统，一个名为“接诉即办”的机制开始在北京全面实施。那么，这个机制是如何运行、又是如何为市民提供服务的？点击链接，观看视频，一起来认识超大城市稳定运行的“小助手”。网页链接 经典里的中国智慧 Ancient Chinese wisdom likened people to water and rulers to ships, emphasizing people's influence over rulers and stressing the importance of rulers respecting the opinions of those they govern. Beijing, a megacity with a population of over 20 million, naturally encounters various challenges that the government endeavors to tackle. Since 2019, Beijing has integrated 16 districts, 343 townships, 65 municipal departments and 49 enterprises and public institutions that provide public services into the "12345 hotline" platform. The mechanism of promptly "handling a complaint upon receipt" has been fully implemented in the Chinese capital. But how does it work, and how does it serve the public? Click the link to watch the video to learn all about this public service hotline. CGTNRadio的微博视频

发布时间： 2023-07-04 10:53:20